nGUVU, a Genesys AppFoundry accomplice and supplier of gamified contact focus arrangements that support operator profitability and decrease whittling down, will display its product at G-Drive 2016, the industry’s marquee client engagement occasion now in its ninth year. Occurring October 4-6 at Miami’s famous Fontainebleau Lodging, G-Compel is sorted out by Genesys, the market pioneer in omnichannel client experience and contact focus arrangements. G-Constrain 2016 will investigate and uncover the move from overseeing client connections to encounters to connections.
As an AppFoundry support, nGUVU will be exhibiting its nGAGEMENT gamification answer for contact focuses in the Accomplice Structure. nGUVU will demonstrate how its answer joins with the Genesys Client Encounter Stage to empower associations to find, look into and interface with a wide scope of client experience applications, mixes, and benefits that address their remarkable client needs.
“We are to a great degree satisfied to support Genesys G-Constrain this year and anticipate associating with the expansive Genesys people group at this marquee occasion,” said Max Mastrocola, Boss Income Officer at nGUVU. “G-Constrain 2016 harmonizes with some new and impactful elements just discharged in our product, for example, client study mix and another module for expanding deals execution in today’s omnichannel contact focus.”
“Likewise, we are partaking in the current year’s Accomplice Demo Fight with a video we trust will instruct the market about the significance of representative engagement and its effect on contact focus benefit,” included Max.
“G-Compel has an astonishing plan this year so we’re pleased to have nGUVU as a key benefactor,” said Jim Kraeutler, VP of the Advancement Aggregate at Genesys. “Our AppFoundry accomplices like nGUVU are utilizing the Genesys Client Encounter Stage in imaginative approaches to help associations enhance the experience they give each progression along the client travel.”
With a topic of “The Trip of a Lifetime,” G-Constrain 2016 investigates points, for example, advanced change, client travel administration, hyper-personalization and the Web of Things. Participants will figure out how to quicken their development techniques crosswise over three key columns: client engagement, representative engagement and business advancement.
Join the discussion via web-based networking media at #GFORCE16.
nGUVU is a cloud-based programming supplier of gamified arrangements that utilization machine learning and behavioral examination to make supported specialist engagement in contact focuses. We bring more than 30 years of involvement in contact focus operations and innovation to our clients. Our broad learning of the business drives our dedication to upsetting contact focuses by putting the specialist at the focal point of accomplishment.